Terms

Updated 10-03-2025

By accessing or using the Maalouf website www.maaloufunbleached.com, you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please refrain from using the website.

1. GENERAL

These Terms apply to all users of the website, including visitors, customers, and others who access or use the Service.

2. PRODUCTS AND PRICING

All products on this website are subject to availability. We reserve the right to limit quantities of any items.

Prices are subject to change without notice.

While we strive to provide accurate information, we do not guarantee that product descriptions, prices, or other content on the website are error-free.

3. ACCOUNT REGISTRATION

You may need to create an account to access certain features of the website (e.g., placing an order).

You are responsible for maintaining the confidentiality of your account information and for all activities under your account.

4. ORDERING AND PAYMENT

By placing an order, you are offering to purchase a product under these Terms, and your order is subject to acceptance by us.

We accept payments via the following methods: American Express, Apple Pay, Google Pay, Visa, Mastercard, Maestro, Shop Pay, and PayPal.

All payments must be made in full before the shipment of products. If payment is not completed successfully, your order will not be processed.

We use secure payment gateways to process all transactions, ensuring your payment information is handled safely. Your payment details are not stored on our servers; they are processed through our payment providers. Please refer to your payment provider’s privacy policy for more information on how your data is handled.

The total price of your order will be displayed at checkout, including applicable taxes, but shipping costs will be added separately.

5. SHIPPING AND DELIVERY

We aim to process and ship orders as quickly as possible, but we are not responsible for any delays caused by shipping companies or customs processing.

Shipping costs will be calculated and added to your order total at checkout.

6. RETURNS AND EXCHANGES

We offer a return policy as stated in our Return & Exchange Policy.

To initiate a return, please refer to the return instructions provided in the Return & Exchange Policy.

You are responsible for return shipping costs unless we made an error with your order.

Our Return & Exchange Policy complies with applicable consumer protection laws, and we encourage you to review it before making a purchase.

7. INTELLECTUAL PROPERTY

All content on the website, including text, images, logos, and designs, are the property of Maalouf and protected by intellectual property laws.

You may not copy, modify, or reproduce any content from this website without written permission.

8. LIMITATION OF LIABILITY

Maalouf is not liable for any damages arising from the use or inability to use the website, including indirect, incidental, or consequential damages.

Our liability is limited to the total amount you paid for the product(s) in question.

Maalouf shall not be liable for any failure or delay in the performance of its obligations caused by circumstances beyond its reasonable control, including but not limited to acts of God, pandemics, war, or government restrictions.

9. PRIVACY POLICY

Your use of the website is governed by our Privacy Policy, which can be found on our website. Please review our Privacy Policy to understand how we collect and use your data.

10. CHANGES TO THE TERMS

Maalouf reserves the right to update or change these Terms at any time. We will post the updated Terms on this page, and the changes will take effect immediately upon posting.

11. GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of Denmark, without regard to its conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts of Denmark.

12. CONTACT INFORMATION

For any questions regarding these Terms of Service, please contact us at:
Email: hello@maaloufunbleached.com
Address: Tøndergade 13, 5th Floor, 1752 Copenhagen V, Denmark