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PRIVACY POLICY

Updated 10-03-2025

At Maalouf, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit and make purchases on our website (www.maaloufunbleached.com).

By using our website, you agree to the collection and use of your personal information as described in this Privacy Policy.

1. INFORMATION WE COLLECT

We collect several types of information for various purposes to provide and improve our service to you.

Personal Data
While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personal Data may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Shipping and billing address

  • Payment information (credit card details, PayPal, etc.)

  • Usage data

Usage Data
We may also collect information on how our website is accessed and used ("Usage Data"). This may include information such as your computer's IP address, browser type, browser version, pages of our website that you visit, the time and date of your visit, time spent on those pages, and other diagnostic data.

2. HOW WE USE YOUR INFORMATION

We use the collected data for various purposes:

  • To provide and maintain our website and services

  • To process your orders and deliver products

  • To communicate with you, including providing customer support

  • To notify you about changes to our website or services

  • To send promotional emails and offers (with your consent)

  • To monitor and analyze usage of our website

  • To comply with legal obligations, including GDPR requirements

3. COOKIES AND TRACKING TECHNOLOGY

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are small files stored on your device and allow us to identify your browser and collect certain information.

You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

4. DATA SHARING AND DISCLOSURE

We do not sell, rent, or share your personal information with third parties except as necessary for the following:

  • Service Providers: We may share your information with third-party service providers who assist with website operations, order fulfillment, payment processing, and marketing communications.

  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. DATA RETENTION

We will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. SECURITY OF YOUR INFORMATION

We take the security of your personal information seriously and use reasonable administrative, technical, and physical safeguards to protect it. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

7. YOUR RIGHTS UNDER GDPR

As a resident of the EU, you have certain rights under the GDPR, including:

  • Right to Access: You have the right to request a copy of your personal data.

  • Right to Rectification: You have the right to request corrections to your personal data if it is inaccurate or incomplete.

  • Right to Erasure: You have the right to request the deletion of your personal data.

  • Right to Object: You have the right to object to the processing of your personal data for certain purposes.

  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.

  • Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used format.

If you wish to exercise any of these rights, please contact us at hello@maaloufunbleached.com.

8. THIRD-PARTY LINKS

Our website may contain links to other websites. We are not responsible for the privacy practices or the content of any third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

9. CHILDREN'S PRIVACY

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to remove that information from our systems.

10. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will post the updated policy on this page with the updated date at the top. We encourage you to review this Privacy Policy periodically for any changes.

11. CONTACT US

If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us at:

Email: hello@maaloufunbleached.com
Address: Tøndergade 13, 5th Floor, 1752 Copenhagen V, Denmark